Warranty

Warranty Policy for Sundays.ca

At Sundays.ca, we stand behind the quality of our open-box products. Please review our warranty policy below for more information:

90-Day Warranty

• All products purchased from Sundays.ca come with a 90-day warranty from the date of delivery.
• This warranty covers factory defects, ensuring your product functions as expected.

What the Warranty Covers

• Factory defects include issues that affect the functionality of the product that originated from the manufacturer.
• The warranty covers both A grade and B grade products, regardless of cosmetic imperfections.

What the Warranty Does Not Cover

• Cosmetic issues (e.g., scratches or minor dents) on B grade products that do not affect the performance of the product are not covered under the warranty.
• Any damage caused by improper installation, misuse, neglect, or accidental damage is not covered.

Warranty Claims

• If you believe your product has a factory defect, please contact us at [insert contact details] within the 30-day warranty period with your order number, a description of the issue, and photos of the defect.
• Our team will review your claim and, if approved, provide instructions on how to return the item for repair, replacement, or a refund.

Shipping for Warranty Claims

• The customer is responsible for shipping the defective product back to us. We recommend using a trackable shipping method.
• Once we receive and inspect the product, we will notify you of the next steps, whether that is a repair, replacement, or refund.

Warranty Limitations

• This warranty is non-transferable and only applies to the original purchaser.
• Sundays.ca reserves the right to refuse warranty claims if the product has been tampered with or damaged by the customer.

We are committed to ensuring your satisfaction. If you have any questions or need assistance with a warranty claim, please reach out to us.